GrivaOneStatus

All Systems Operational

All GrivaOne services are running normally.

Live check pending

Components

  • API

    Core REST API powering every GrivaOne client.

    Operational
    90 days ago99.958% uptimeToday

  • Web Application

    The GrivaOne web dashboard and portals.

    Operational
    90 days ago99.993% uptimeToday

  • Database

    Primary transactional database cluster.

    Operational
    90 days ago99.993% uptimeToday

  • Payments (Moyasar)

    Online card payments and gateway callbacks.

    Operational
    90 days ago99.958% uptimeToday

  • Email

    Transactional email — invoices, alerts and notifications.

    Operational
    90 days ago99.987% uptimeToday

  • ZATCA e-invoicing

    KSA Fatoora clearance and reporting integration.

    Operational
    90 days ago99.964% uptimeToday

  • Background Jobs

    Scheduled tasks, exports and async processing queue.

    Operational
    90 days ago99.987% uptimeToday

Uptime figures reflect the trailing 90 days. Times are shown in your local timezone.

Past incidents

Elevated payment callback latency

July 27, 2026 · Payments (Moyasar)

Partial Outage
  1. Investigating14:02 AST

    We are investigating delayed confirmation of card payments routed through the Moyasar gateway.

  2. Identified14:31 AST

    Root cause identified as slow gateway callbacks upstream. Payments still complete; confirmation is delayed.

  3. Monitoring15:20 AST

    A fix has been applied and callback latency has returned to normal. Monitoring for recurrence.

  4. Resolved16:05 AST

    Callback latency has been stable for 45 minutes. This incident is resolved.

Degraded email delivery

July 13, 2026 · Email

Degraded Performance
  1. Identified09:18 AST

    Transactional emails are queued and delivering slowly due to an upstream provider issue.

  2. Monitoring10:44 AST

    The provider has recovered and the backlog is draining. No emails were lost.

  3. Resolved11:30 AST

    The email queue has fully drained and delivery times are normal.

ZATCA clearance intermittent errors

June 19, 2026 · ZATCA e-invoicing

Partial Outage
  1. Investigating11:05 AST

    Some invoice clearance requests to the Fatoora platform are returning intermittent errors.

  2. Identified11:52 AST

    The Fatoora platform reported a partial outage on their side. Invoices are safely queued for retry.

  3. Resolved13:40 AST

    The upstream platform has recovered and all queued invoices cleared successfully.

Scheduled maintenance

No maintenance scheduled. We announce planned windows here at least 48 hours in advance.

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